Blog

March 4th, 2015

Sec B 164With over 3 billion internet users around the globe totaling roughly 40 percent of the population, the internet is rife with opportunities for hackers to steal your information. And with technology constantly evolving and the internet growing, it’s not likely to get safer anytime soon. It therefore pays to take extra precautions when surfing the web. That’s why we’ve compiled these three easy tips that can amp up your online security.

Embrace two-factor authentication

Also known as two-step verification, most of us have likely dealt with this at one time or another. When you’re logging onto your bank’s website or your email account from a different computer than you normally use, you’re sometimes prompted for a one-time password - sent to you via text message, email or via some other method.

Nowadays, many sites such as Facebook, Dropbox and Twitter also give you the option to use two-factor authentication each time you log in. So if you’re looking for an easy way to up your security, it can give you that extra protection without slowing you down too much.

Update browsers and devices

Did you know that dated versions of browsers, operating systems and even other software packages can create an easy entry point for hackers? Often, new updates are created specifically to fix security holes. And hackers are ever aware that people can be lazy - saving that update for another day that never seems to come. They’ll often try to take advantage of this, searching for outdated devices to infiltrate while their victims watch Youtube on last year’s version of Firefox.

Yes, installing an update might take 15 minutes of your time. But it can pay dividends in preventing a security breach that could cost you or your business thousands.

Use HTTPs

When was the last time you typed those letters into a browser? Probably not this decade. It’s no wonder most people are unaware of this tip. So for those who are oblivious, https is the secure version of http - hypertext transfer protocol. Believe it or not, that last “s” actually adds an extra layer of protection. It encrypts information sent, both ways, between a website’s server and you.

You’re probably thinking, adding that last “s” to http (or even typing in http in general) is a complete pain in the rear. So to make this easier you can actually install a program like “HTTPS Everywhere” that’ll automatically switch an http into an https for you. Currently “HTTPS Everywhere” is available for Firefox, Chrome and Opera.

Looking for more tips to boost your internet security? Get in touch to find out how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
March 3rd, 2015

Financial analysis concept 1Healthcare organizations have an extremely dynamic work environment - doctors, nurses, staff and patients are constantly on the move. In spite of all the stress and pressure, the organization must do its best to lower costs while trying to improve patient satisfaction and safety. This is why healthcare administrators are increasingly relying on wireless technology to facilitate their patients and operate more efficiently. Here are some examples of how wireless technology is providing new solutions to healthcare businesses.

Managing staff workflow

Working in a hospital can be an exhausting experience, in a stressful environment and under time pressure. This can affect staff performance in delivering service to patients. You can track staff movements, to gain a better understanding of workflow, by deploying ID badges with a radio frequency identification (RFID) tag that can be linked up to the hospital’s Internet connection. The badges will then collect data and it can be analyzed for possible improvements to processes.

Better inventory of medical equipment

Sometimes it’s hard to keep track of medical equipment and devices in storage. Wireless RFID technology allows users to track not only the location of the equipment, but also its condition and status. This way it’s easy to tell at a glance whether the equipment is in use or not. RFID also prevents staff from spending hours searching for missing tools, so doctors and nurses can focus on caring for patients. Simply put, you’ll always find the equipment you need, in the right place and at the right time.

Increasing security

Wireless technology can be used in different ways to boost security. For instance, attaching an electronic tag to an infant can help prevent child abduction from hospitals. Another way to implement this is to let staff wear ID badges embedded with a RFID tag. Whenever a member of staff enters a patient’s room, his or her name, photo, and job function will display on the patient’s bedside monitor. This allows the patient to quickly identify the members of the team responsible for their care. The patient’s family will also be able to find out who has visited the patient and when.

Accessing and analyzing data

Healthcare organizations are increasingly turning to cloud-based data storage. And when wireless signal devices are installed around the hospital, the data will be available to all staff in the area. Many healthcare organizations are also adopting analytical software to perform data mining - a process in which data is analyzed to provide new information and deeper insight into operations.

Automating environmental monitoring

There are many cases in hospitals where the environment needs to be monitored closely. For instance, hospitals usually have a number of refrigerators spread across the site that are used to store vaccines, medicines, or even tissue samples, and which must be kept at a carefully controlled temperature. Equally, hospitals often have to maintain appropriate humidity levels within certain rooms. This is where wireless technology can help. By attaching sensors to wireless RFID tags that can send the room’s temperature and humidity information over a Wi-Fi connection, staff can record data at regular intervals and be alerted if the conditions exceed an acceptable range.

Wireless technology not only improves efficiency, but it also saves time and money. Talk to us today about incorporating wireless equipment into your healthcare facility.

Published with permission from TechAdvisory.org. Source.

March 2nd, 2015

HealthcareGeneral_Mar2_ANowadays professionals in healthcare services use Electronic Medical Records (EMR) to gather a patient’s data and record medical information. EMR are more beneficial than paper records because they eliminate the problems of poor handwriting and allow users to organize and store data more efficiently. They are also one of the best tools to ensure a patient’s safety, prescribe medication, and manage chronic illnesses. However, with so many EMR vendors out there, choosing the best EMR to suit your healthcare practice can be overwhelming. Here are some criteria to consider when selecting an EMR system.

Determine your requirements

This is a very important process and should not be something you leave to the vendor with no input yourself. EMR offer a vast selection of functions, and you don’t want to end up choosing one that is irrelevant to your practice. The first thing you must do is to narrow down the features you need. You should make a list of all requirements from the ground up: patient admission, patient scheduling, medication lists, visual reports, and so on. Then you need to prioritize the features that would bring the most value to your practice.

Get the appropriate EMR for your specialty

Most EMR products have a wide range of capabilities while others meet specific needs for medical practices. EMR systems with broad functions may not offer the features that you need. On the other hand, the right EMR will be customized to suit your specialties, which will provide a familiar workflow. For instance, doctors who specialize in midwifery will need a unique EMR platform designed for this type of work. So ensure you have the right tools to do your job!

Simple Usability

For healthcare professionals, dealing with patients and medicines can be time consuming enough, without systems and processes making things more complex. EMR should make the whole treatment process easier, not harder. How do you know whether your EMR solution is easy to use? You can try out the demo version and road test a few common functions that assist in your everyday routine. You should be able to figure out how to use it more or less right away. Simplicity helps a lot, especially when implementing a new system - you need employees to be able to catch up quickly.

Support and upgrades

As with other types of software, you’ll want all the support you can get from your vendor. Reputable sellers will usually provide 24/7 support, which is beneficial as most likely you’ll come across technical problems at some point. You never know when you might need someone ready to answer questions late at night. And when it comes to software, support often includes upgrades with new features and bug fixes. Find out more about your potential vendor’s track record in giving quality care and consistent software updates.

Vendor viability

Take into account your vendor’s plans for the future before buying their EMR product. You’re not just buying from your vendor, but you’re also creating a long-term relationship with them. Remember that technology is always changing, as are medical regulatory standards. So you’ll want to make sure that your vendor will be in business in the long run, and that they have the ability to invest in future development. After all, EMR implementation can be costly and you don’t want to be making major changes to your EMR system every few months.

If you want to adopt EMR in your healthcare business, get in touch with us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

March 2nd, 2015

Trouble aheadIn the unexpected event that a disaster strikes, you need to have a continuity plan to keep your business running. If you don’t have one, or if your existing plan is outdated and ineffective, your business is at risk of losing potential clients and credibility. Imagine you’re halfway through a product presentation, when suddenly the whole building’s power goes out and the screen goes pitch black. Not impressive at all. This is why you must have a business continuity plan in place to minimize damage and prepare for emergencies.

Relevant factors such as your business’s resources, location, suppliers, customers, and employees must be carefully analyzed before a business continuity plan can be formed. It is also necessary to test the plan and check whether it’s working or not. Here are some proven methods to test your continuity plan’s efficiency.

Review the BCP

You have a business continuity plan ready with all the necessary information, contingency locations, personnel, contacts and service companies. The question is can you really pull it off? Have the plan reviewed regularly, or at least quarterly. Gather a team of individuals, heads of departments and managers to discuss the plan. Focus on the business continuity plan’s feasibility and pinpoint any areas where it might be strengthened.

Determine time and duration to test the plan

You should decide how often you test your business continuity plan, and for how long. Even if you have a solid plan in place, it’s still wise to review it again after a few months. Come up with a schedule for testing the plan and share it with employees. Testing time may take anywhere from one day to two weeks. However it can also take as little as three hours to determine the effectiveness of the plan by monitoring employees’ responses and decision-making abilities, based on the guidelines of the business continuity plan.

Outline objectives to employees

Most business continuity plans fail because they have never been properly relayed to employees. Emphasizing the plan’s importance to your business and demonstrating it to employees is crucial. You need to outline objectives for the business continuity test to your employees, informing them how you plan to measure its success and failure, so that they get a general idea of their roles and your expectations.

Create a scenario

Create a fake scenario that affects your business - whether it’s setting off fire alarms or announcing another disaster. Employees should act as though the scenario is genuine, and refer to their duties in the business continuity plan, going through it step by step. Monitor the time it takes to get everything under control, from contacting customers to checking business resources and temporary meeting locations.

Evaluation

After the business continuity plan is put to test, gather your employees to discuss the plan’s overall performance. Identify where it needs improvement and encourage the parts that worked best. Make changes to key persons and actions where necessary, to ensure that the continuity plan is working at its best.

Having a business continuity plan is good, but testing it regularly is equally important. Contact us today and see how we can help you cope with unexpected disasters.

Published with permission from TechAdvisory.org. Source.

February 25th, 2015

Cloud 2_164Imagine an IT service that could revolutionize your business. The moment you sign up, your company will instantly be overwhelmed with oodles of dollars, raining down from heaven, via the magic of (drumroll please)...the Cloud. Have you heard this before? Okay, maybe this is a bit exaggerated, but we’re sure you’ve heard of the Cloud and the supposed revolutionary transformation it can have on your business. The real question is, what is its true impact? We’ll take a closer look in this article.

You might say that many businesses sign up for the Cloud because it is touted as a revolutionary technology. And if you’re one of those that has already hopped on the bandwagon, you may actually be among the soon-to-be disappointed.

The reasoning behind this is simple. Businesses who get the most out of the Cloud know which specific problems it will solve for their organization before they even sign up. They know which workflows and tasks can benefit from, and have their efficiency boosted by, Cloud technologies. And they’ve identified how the Cloud can rewire their work processes.

The true purpose of the Cloud

Did you catch the word “efficiency” in the block of text above? If you did, then you’ve identified the true value the Cloud brings to a business. Don’t believe the hype that the Cloud will somehow magically boost your bottom line. Although it has that potential, the Cloud is all about efficiency. It can save you time searching for important documents, updating software, and replacing documents stored on a lost laptop. And it enhances efficiency and collaboration among your staff. What's more, when your business is in the Cloud, your business is everywhere. And that means increased efficiency.

Where businesses go wrong with the Cloud

Besides jumping on the Cloud bandwagon without considering where it can benefit your business, a major reason the Cloud fails for SMBs is because they’ve chosen the wrong vendor. The truth is, some vendors are going to try and oversell you on Cloud services you don’t need. Instead of getting a whole suite of Cloud services such as software plugins, a new Cloud infrastructure and development platforms, maybe your business would benefit much more by just keeping it simple with Google Apps. Sometimes pork and potatoes are going to beat a steak. It really just depends on your objectives.

Secondly, if you’re a small business, make sure the IT provider you’re talking to caters to small businesses. If their target customers are large enterprises, you’re likely going to be overpaying for a service that doesn’t align with your business model.

Does the Cloud really add value to my business?

Have no doubt that the Cloud can improve efficiency if you know where to implement it. A study of 757 SMBs by Exact and the Centre for Enterprise and Economic Development Research found that one in five SMBs surveyed had implemented Cloud technologies, and 78% of those were operating at levels above industry standards.

In conclusion, is adapting the Cloud going to instantly start making you money? Likely not. But it will impact your business in other valuable ways for the long run. You’ll have increased flexibility, scalability, improved processes and streamlined workflow. Is all this good for business? Well, what do you think?

To figure out how the Cloud can effectively fit into your business model, contact us today.

Published with permission from TechAdvisory.org. Source.

February 24th, 2015

BusinessIntelligence_Feb24_BIn today’s technological landscape, companies increasingly rely on sophisticated business intelligence tools to help them to make better and more strategic business decisions. Applying the best technology to your practices can give you an edge over your competitors and increase the thing that matters to your business most - productivity. Read on to find out more about three efficient BI tools that may benefit your bottom line.

The Internet of Things

The concept of the Internet of Things (IoT) is to embed electronic sensors into any physical objects, allowing them to be controlled via the Internet. This includes everything from mobile phones to refrigerators, washing machines and even cars. The idea of IoT is exciting and definitely practical in today’s technology-driven world. While the concept has been around for several years, many business owners still don’t even know what the IoT means. So let’s take a closer look at how IoT will impact businesses.
  • Increased efficiency - Businesses will be able to connect devices for efficient, real-time operations. For instance, IoT can connect a warehouse system and point-of-sale scanners together to provide better inventory management.
  • New business opportunities - Today there are approximately 10 billion connected devices, and this number is growing fast. IoT opens a door to new business opportunities as customers need new devices and services in their everyday lives.
  • More security concerns - While the idea of connecting everything together is exciting, businesses will have to pay extra attention to security. More data stored online means increased chances of information theft and cyber security issues.

3D Printing

Some businesses have probably never considered that 3D printing could be of use to them, partly because they’re so accustomed to the traditional way of printing 2D materials such as posters and flyers. But now 3D printing allows businesses to manufacture three-dimensional solid objects from a digital file. Since the costs of technology are expected to decrease, 3D printing could be adapted to business practices for various purposes.

The main benefits of 3D printing for businesses are increased productivity and creative, customizable new designs. Product designers can use 3D software to speed up the creation of product prototypes. It also allows for remote cooperation between colleagues, which increases the ability to brainstorm ideas for faster product-development cycles. 3D printing processes are also highly customizable to suit the needs of clients.

The Enterprise Cloud

Companies are now familiar with cloud computing, having used it for data storage and synchronization for the past few years. But the enterprise cloud offers more flexibility and scalability than regular cloud computing, and is noted for its cost efficiency, security, and easy-to-use model. Enterprise cloud computing refers to a firewall protected computer system which is able to offer software, infrastructure and platform and web services. They can provide private access and a virtual scalable environment controlled by either a single company or consortium.

Nowadays, businesses require faster innovation, remote access, and better cross-product integration. This is where the enterprise cloud comes in; to deliver cost savings and provide better security to accommodate business growth. You’ll want to adopt the enterprise cloud to gain advantage over your competitors.

If you’re interested in boosting your business performance with BI tools, contact us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

February 23rd, 2015

SocialMedia_Feb23_BAre you tired of waffling around on social media in an attempt to boost business? Maybe you have accounts on LinkedIn, Twitter, Instagram, Reddit and more, but you seem to be making little progress. To make matters worse, you’ve gained less than 50 Facebook likes since starting out. What gives? Well, there are some sensible social media strategies that can pull you out of the trenches. Read on to learn how you can put them into action.

Undoubtedly, the most important strategy to use in your social media plan is...to have a strategy to begin with. Know how much time you can dedicate to social media, block out the hours to focus on it and don’t waste that time checking out friends’ vacation photos or celebrity twitter feeds.

If you don’t have a strategy, you’re going to waste time posting irrelevant updates that won’t engage with your audience. To help you plan an effective social media strategy, here are three crucial tips to get you off on the right foot.

Initially focus on the big three

Most social media experts agree that the three platforms that generate the most business leads, engagement and brand exposure are Linkedin, Facebook and Twitter. When you’re getting started, your efforts should be primarily focused on these three. After you’ve gained followings here, then you can start forging paths into YouTube, Instagram, and Pinterest amongst others.

Post at prime exposure times

Studies have shown that around lunch and dinner time are ideal posting times (since everyone is uploading photos of their meals). As for which days, many marketers agree your posts are most likely to get noticed on Tuesdays and Thursdays. So these are the times to deliver those high-impact messages you’ve been randomly shooting out.

Find the value in your post

On social media, you should always be focused on selling your services, right? Wrong. Only 15% of your posts should concern news about your business and its products. The other 85% should focus on providing fun, valuable and timely content.

When you create a new post, you should ask yourself what’s in it for the customer. What do they get from reading it? Seriously, why is someone going to share your post or talk about your business unless it adds value to their life? Think about the posts you share personally. Do they provide value to your friends and family? We’re guessing the answer is yes.

For more tips on how social media can create buzz for your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
February 19th, 2015

RepBFrom an early age, we’re all taught to be wary of strangers. Don’t talk to them, don’t smile at them and, whatever happens, do not accept candy from them! As we become adults, we know it’s okay to talk with strangers and meet new people. But as technology has evolved, there’s a new type of stranger lurking in the shadows who may still pose threats to even us grown-ups. And while they likely won’t offer us candy, they may be asking to connect on LinkedIn. So how do we handle it? Here’s a look at some reasons for accepting or rejecting that LinkedIn invitation.

Why to reject

Rejectors of stranger invitations have a common argument that’s hard to dispute. If you connect with a stranger, and a trusted member in your network (who you actually know) asks for an introduction to that connection, you may look a bit silly saying you’ve never met the guy. This scenario can obviously be a bit awkward. And LinkedIn rejection enthusiasts like to use this argument as their trump card to silence the opposition.

To go along with this, they may further ask what would happen if that stranger started requesting introductions to valued members of your network? Again, you might find yourself in an awkward situation.

The core philosophy of any LinkedIn invite rejector is that your network should be made up of people you know and trust. Some people see a connection on LinkedIn as an endorsement of that person. If strangers in your network have a bad reputation that you don’t know about, and others see that you’re connected with them, it could be a bad reflection on you.

Why to accept

More people seem to lean toward connecting with LinkedIn strangers than against. But does that actually make it the right decision? Why do people choose to accept invitations from people they don’t know?

People with 500+ connections appear powerful, even if most of their connections are with strangers. Seriously, think about it. Who would you be more likely to trust, a person with 70 connections or one with over five hundred?

More connections also mean a higher chance of being found. More and more recruiters are jumping on the LinkedIn bandwagon and, whether you’re looking for freelance work or for a new job, LinkedIn is a great place to be found. The more connections you have, the easier it is for you to appear in search results.

What’s more, a higher connection count can lead to your profile reaching a larger audience. If you have a business, feel like you have something to say or just want to speak your mind in a professional manner (save the posts about your drunken exploits for Facebook), LinkedIn presents an excellent opportunity to get your voice heard. And the more connections you have, the more people you’ll have the opportunity to influence.

The choice is yours

There is no right or wrong answer when it comes to connecting with strangers on LinkedIn. It comes down to personal preference and objectives. If you want your network to be trusted individuals you actually have a relationship with, then it’s better for you to reject those stranger requests. On the other hand, if you’re looking for more opportunities and are self-employed, connecting with strangers can be a great way to drill up more business.

But there is middle ground, too. Maybe you don’t connect with just any old stranger (like that guy who works for the Bank of Nigeria), but if there is someone who is a friend of a friend or who works in your field, it might be worth connecting with them. Remember, your friends were once strangers too, so maybe that request from Bill who works at your local hardware store will turn into a blossoming business relationship. You’ll never know if you don’t try.

If you’re looking to learn more about LinkedIn and other social media platforms, contact us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

February 18th, 2015

Security_Feb18_BWe have become acclimatized to ever-present threats to the security of the information and files we share and store online. But we all still want our data to be as secure as possible and, following high-profile breaches such as the celebrity photo leaks of 2014, if anything the issue of online security is even more prominent in our minds. Since those leaks took place, the security of Apple platforms has in particular been the subject of public scrutiny - it is therefore good news that Apple has now extended its two-step authentication feature to popular applications FaceTime and iMessage.

After the fall-out from the celebrity photo leaks, Apple extended the two-step authentication process (also known as two-step verification) to iCloud, the online storage platform at the center of the scandal. The feature was initially introduced only to the user IDs for access to Apple accounts; the motivation for the launch of that extra security measure was the hacking of a journalist’s data back in 2013. But what is two-step authentication and how does it work to protect your data?

The premise behind two-step authentication, which experts recommend all businesses implement as part of their security strategy, is actually pretty simple. Usernames and passwords are all too easily stolen by malicious parties, whether by phishing emails or a more sophisticated hacking attack. So, rather than typing just your username and password to access your account, the password is teamed up with a four-digit verification code which is newly and uniquely generated each time you attempt to access your account.

The verification code is delivered by text message (meaning that to use the two-step verification feature, you’ll need to have a cellphone to receive the SMS on). As a result, even if a hacker manages to get hold of your password, unless they also have your phone by their side then they won’t be getting into your account. This authentication method is already used by organizations around the world including banks, mobile service providers and other companies who recognize the added layer of security that it brings. And now you can give yourself the same level of protection to ensure that only you can FaceTime your family and send iMessages to your friends.

Fear not, there’s a backup plan to ensure that you can still access your accounts if you happen to forget your password or if something happens to your phone so you can longer receive authentication codes. Apple also provides you with a 14-character recovery key that will get you back in if all else fails. To enable two-step authentication for your FaceTime and iMessage applications, login to your Apple ID account, select Password and Security and then click Get Started under Two-Step Verification.

To find out more about using two-step verification and other security measures to protect your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Security
February 13th, 2015

BC_164_BDisasters, whether man-made or natural, can happen to anyone. While most people will admit this, a lot of us still have the mindset of “it won’t happen to me.” However, according to one study, storms and extreme weather alone have personally affected one-third of small business owners. And that doesn’t include other disasters such as earthquakes, fires or theft. So if you don’t want your business disrupted in the event of a catastrophe, it’s time to prepare for the worst. Here are a few ideas to get started with a business continuity plan that will ensure you are ready.

The difference between disaster recovery and business continuity

While it’s easy to overlook the differences between a disaster recovery and business continuity plan, there are actually some key variations you should be aware of.

Disaster recovery is the restoration of business operations and IT infrastructure after a disaster has already occurred. Business continuity, on the other hand, is focused on maintaining business operations and profits throughout a disaster. While disaster recovery is mainly focused on the slice of time immediately following a disaster (how you replace your equipment and restore IT infrastructure asap), business continuity looks at the bigger picture - the continuity of the company as a whole. It ensures you can run your business and maintain profits during the process of recovering from a catastrophe. It generally includes a disaster recovery plan as part of it.

Creating your business continuity plan

The first step in creating your plan is to identify which of your IT assets are vulnerable to disaster. To do this, you need to ask yourself some important questions, starting with what might happen if you were to lose the functionality of a specific asset for a day, a week or even longer. Answering this question will help you identify your most critical IT assets; the ones that are integral to your business operations.

Here are some other important questions to ask when drafting your business continuity plan:

  • What is the purpose of my business continuity plan?
  • What disasters can affect my IT infrastructure?
  • What are my key business areas?
  • Which different business areas, assets and departments depend on each other?
  • What is the longest amount of time I can go without functionality of IT assets?
Once you can answer these, it’s time to start planning. Write down your thoughts, and then contact an IT provider like us for assistance. We’ve helped countless businesses just like yours prepare themselves in order to remain operational throughout catastrophes. We can also help you identify potential problems that you may not have thought of.

Need help creating your business continuity plan? Contact us today to see how we can help you stay running and turning profits when disaster hits.

Published with permission from TechAdvisory.org. Source.